Privacy policy

We’re The Sauce Guys Company — and yes, even our Privacy Policy has flavor. This page lays out how we collect, use, and protect your info when you shop our store, use our site, or get in touch with us (the “Services”).

We run on Shopify’s platform, which helps us bring the heat to your table. Shopify handles a lot of the back-end tech, but we’re still responsible for making sure your info is respected. If there’s ever a clash between our Terms of Service and this Privacy Policy, what you see here rules when it comes to your personal information.

By using our Services, you’re saying: Cool, I get how you handle my info.

🔒 What We Collect

When you shop with us, we may collect:

Contact details: name, shipping/billing address, phone number, email.
Payment info: credit/debit card, payment confirmations, transaction details.
Account info: login details, preferences, settings.
Order & browsing info: what you add to cart, wishlist, or buy.
Convos: messages, support requests, or emails you send us.
Device & usage data: IP address, browser type, how you navigate our site.

Basically, the usual stuff it takes to run an online shop without losing our minds.

📥 How We Get Your Info

We may grab your info from:

Directly from you (when you shop, sign up, or contact us).
Automatically (cookies, site activity, device data).
Service providers (Shopify, payment processors, shipping partners).
Marketing partners or third parties (ads, analytics).

🔧 How We Use Your Info

Here’s what we do with it:

Get your sauce to you: process orders, ship, handle returns/exchanges.
Make things better: improve site experience, remember your preferences.
Spread the word: send marketing emails, texts, or ads (don’t worry — you can unsubscribe anytime).
Keep it safe: detect fraud, secure payments, keep accounts legit.
Talk to you: answer questions, handle support, update you on orders.
Legal stuff: comply with the law, respond to authorities if required.

🤝 Who We Share It With

We don’t sell your info to randoms. We only share it when it makes sense:

Shopify (our store platform).
Vendors (shipping, payment, IT, analytics).
Marketing partners (ads + promos you actually signed up for).
If you say so (like social media integrations).
If the law says so (legal requests, compliance).

🧑💻 Shopify’s Role

Our shop runs on Shopify. They collect and process some info too, like your shopping activity across stores. They use that to keep their platform running and to power features like personalized ads.

Want details? Check out Shopify’s Privacy Policy.

🚫 Kids’ Data

Our sauce is hot — but it’s not for kids’ data. We don’t knowingly collect info from anyone under 16. If you’re a parent and think your kid gave us info, hit us up and we’ll delete it.

🛡 Security & Retention

We keep your info safe with industry-standard practices, but let’s be real — no system is 100% bulletproof. We hold onto your info only as long as we need it (orders, legal obligations, etc.), then delete or anonymize it.

✅ Your Rights

Depending on where you live, you may have rights like:

Access/Know: See what info we have about you.
Delete: Ask us to wipe your info.
Correct: Fix mistakes.
Portability: Get a copy of your info.
Opt-Out: Say no to targeted ads.
Unsubscribe: Stop marketing emails/texts.

For EU/UK customers, you may also:

Object: Ask us to stop processing your data.
Withdraw consent: Take back permissions you gave us.

Want to exercise these rights? Email us at sauceguyscompany@gmail.com.

🌍 International Transfers

Sometimes your info might cross borders (like when Shopify stores data on servers outside your country). If that happens, we make sure the protections are solid.

📢 Changes

We’ll update this policy if things change — new features, new laws, whatever. We’ll post the new version here with an updated date.

📬 Contact Us

Got questions about your info? Need to exercise your rights? Want to complain about how we handle data? Reach us at:

📧 sauceguyscompany@gmail.com

We’re the data controller, but really — we just make damn good sauce.